The AC in my old ford P/U went out. Not good in Corpus. Took it to Dub's in the morning. By 4pm they told me the problem and how much to fix. they got it done and out the door before noon the next day. The girls in the office were AWESOME and great customer service. The only beef I did have with them is that I had to call them about the parts and time of completion, when they were supposed to call me. So far AC is working fine. I will use Dub's again if I have any other problems with my P/U
David, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone and we apologize about any inconvenience you experienced. We have been short staffed for a while; however, recently hired another service advisor to help assist. We are sorry to all of our guests who have experienced less than phenomenal service due to the shortage. We know communication is of the upmost importance and regret that on this visit, it fell through the cracks. Looking forward to seeing you again to not only, correct your concern; but to show you what exceptional customer service we have to offer!
- Dub's Garage